loading

16+ years Professional industrial lighting manufacturer, committed to provide high quality lighting products and systematic lighting solutions for global customers

How can you quickly troubleshoot a high-mast light that isn't working?

To quickly diagnose the fault on-site and save time, you can use the "step-by-step elimination method":

Stage 1: Power Supply. Using a multimeter and a voltage tester, first check the input voltage at the control box. If there is no voltage, proceed directly to the upstream distribution box; if voltage is present, move to the next stage.

Stage 2: Control Unit. Bypass the timer or photoelectric switch (by short-circuiting the "L" terminal and the load terminal with a wire). If the light turns on, the issue lies with the switch settings; if it does not, check the contactor. Manually press the contactor's armature; if the light turns on, the fault is in the control circuit (e.g., push-buttons or coils); if it remains off, proceed to the next stage.

Stage 3: Circuitry. Set your multimeter to the resistance (Ohms) mode and check the continuity of the circuit cables (ensure power is disconnected before testing). If the resistance for a circuit is infinite, the cable is broken or a connection has come loose; if the resistance is normal, move to the next stage.

Stage 4: Light Fixture. Remove the suspected faulty fixture and test it using a spare driver or by connecting it directly to an external power source. If the light turns on, the original driver or wiring was the problem; if it still does not light up, the LED chips are damaged.

Stage 5: Internal Junction Box. Open the cover of the junction box on the light array to check for signs of scorching or water ingress, and use a screwdriver to tighten all terminals. Following these five steps usually allows you to pinpoint the general location of the fault within 30 minutes. For lift-type high-mast lights, it is best to lower the light array to the ground before inspecting the fixtures and wiring to ensure safety and efficiency.

prev
What usually causes high-mast lights to fail to light up?
What causes high-mast lights to flicker?
next
recommended for you
Get in touch with us
16+years Professional industrial lighting manufacturer, committed to provide high quality lighting products and systematic lighting solutions for global customers
Contact Us
Add:
No. 1199, ZhenNan Road, Putuo District, Shanghai, China.


Contact person: David Yuan
Tel: +86 - 21 - 6250 7355
WhatsApp: +86 17721074459
Copyright © 2026 Shanghai Jing Rui Lighting Co., Ltd. | Privacy Policy Sitemap

Get the latest catalog and price list

弹窗效果
Customer service
detect